Democracy's Hidden Heroes: Fitting Policy to People and Place

Democracy’s Hidden Heroes tells the story of the local public managers and nonprofit directors who work where bureaucratic hierarchies and community networks meet and often collide. These “hidden heroes” struggle to align universal rules and compliance demands with the unique circumstances facing their organizations and communities. David Campbell recounts compelling stories of the workarounds, sidesteps, informal agreements, and grantor–grantee negotiations that help policy initiatives succeed as intended. The settings include schools, human services departments, workforce development agencies, and community-based organizations. He explains why it is difficult, though necessary, to translate locally attuned implementation dynamics into accountability metrics for distant funders. Drawing on 2,000 interviews, Democracy’s Hidden Heroes is the culmination of decades spent talking to people who must reconcile bureaucratic and community cultures. Campbell’s grounded approach and balanced perspective bring fresh insights to the analysis of policy implementation, public management, and results accountability, while offering both cautionary advice and a hopeful prognosis.
ASIN: 1439924589
VSKU: GBV.1439924589.G
Condition: Good
Author/Artist:Campbell, David C.
Binding: Paperback
Note: Any images shown are stock photographs and product may differ from what is shown.
Condition Notes: Has a sturdy binding with some shelf wear. May have some markings or highlighting. Used copies may not include access codes or Cd's. Slight bending may be present.